According to the characterization of total quality by James W.Dean,Jr.and David E.Bowen,_____ are considered the foundation of the quality philosophy.
A)practices
B)techniques
C)principles
D)variations

Question

Quizplus · Accepted Answer

According to James W. Dean, Jr. and David E. Bowen, principles are considered the foundation of the quality philosophy. This aligns with the idea that total quality management is a holistic approach to quality, rather than just a set of techniques or practices. Principles such as customer focus, continuous improvement, and employee involvement form the basis of this approach.

According to the Characterization of Total Quality by James W