In accordance with Juran's breakthrough sequence,the path from problem to solution consists of two journeys: the journey from symptom to cause is called:
A)remedial journey.
B)diagnostic journey.
C)continuous improvement.
D)breakthrough improvement.

Question

Quizplus · Accepted Answer

Juran's breakthrough sequence includes two journeys: the diagnostic journey and the remedial journey. The journey from symptom to cause is the diagnostic journey, which involves identifying the root cause of the problem before developing a solution. Therefore, the best choice is B) diagnostic journey.

In Accordance with Juran's Breakthrough Sequence,the Path from Problem to Solution