A service is more similar to a manufacturing operation if it is _____ in degree of customer contact,_____ in degree of labor intensity,and _____ in degree of customization..
A) low, low, low
B) low, high, low
C) low, high, high
D) high, high, low
Correct Answer:
Verified
Q39: Which of the following is NOT TRUE
Q40: In many companies,value creation processes take the
Q41: Which of the following does NOT represent
Q42: As customization increases,_ becomes a bigger factor
Q43: When considering effective service designing,a fast food
Q45: Poka-yoke is:
A)an approach for mistake-proofing processes.
B)a Japanese
Q46: Which of the following is NOT one
Q47: In the implementation of kaizen,the principle asset
Q48: In services,_ take(s)the place of the dimensions
Q49: These goals and standards set as part
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