In services,_____ take(s) the place of the dimensions and tolerances applicable in manufacturing.
A) customer behavior
B) service level agreements
C) flow charts
D) quality standards
Correct Answer:
Verified
Q43: When considering effective service designing,a fast food
Q44: A service is more similar to a
Q45: Poka-yoke is:
A)an approach for mistake-proofing processes.
B)a Japanese
Q46: Which of the following is NOT one
Q47: In the implementation of kaizen,the principle asset
Q49: These goals and standards set as part
Q50: Which one of the following is NOT
Q51: Poka-yoke focuses on two aspects:
A)design and control.
B)prediction
Q52: _ is a process in which all
Q53: A goal to reduce the time required
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