According to Deming,_____ is the chief culprit of poor quality.
A)standardization
B)variation
C)tolerance
D)lack of innovation

Question

Quizplus · Accepted Answer

Deming believed that variation was the chief culprit of poor quality because it makes processes unpredictable and difficult to control. By reducing variation, organizations can improve efficiency and consistency, leading to better quality products and services.

According to Deming,_____ Is the Chief Culprit of Poor Quality