Essentials of Contemporary Management Study Set 3
Quiz 6 :
Managing Communication and Information Technology IT
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Q55 Q55 Q55
A manager who is a member of a self-managed team calls his office in Vancouver when he is at a conference in Halifax to retrieve his phone messages by himself without going through his secretary so that he can respond to messages from the other members of his team while he is out of the office.What communication medium is this manager using?
Q104 Q104 Q104
When a manager places a formal letter of reprimand into a subordinate's personnel file commenting on the subordinate's unexcused absences from work in case the subordinate decides to sue the organization for defamation of character,the manager is acting according to this management principle:
Q105 Q105 Q105
When a sales manager follows up a complaint from a key customer with a letter to that customer describing the nature of the complaint and what the organization plans to do to resolve the situation and to prevent its future occurrence,this sales manager is acting according to this principle of management: