FedEx equipping employees with portable terminals that check the accuracy of postal codes listed on the package address when mailing is an example of
A)quality at source.
B)kanban.
C)poka yoke.
D)JIT.

Question

Quizplus · Accepted Answer

Poka yoke is a Japanese term that means "mistake-proofing". It refers to any mechanism in a lean manufacturing process that helps an equipment operator avoid mistakes. Its purpose is to eliminate product defects by preventing, correcting, or drawing attention to human errors as they occur. The use of portable terminals by FedEx employees to check the accuracy of postal codes is an example of a poka yoke system, as it prevents the mistake of shipping packages to the wrong address due to incorrect postal codes.

FedEx Equipping Employees with Portable Terminals That Check the Accuracy