In a negative message using the indirect approach, an effective explanation section leads readers to your conclusion before you come right out and say it.

Question

Quizplus · Accepted Answer

In a well written explanation section, the reader can often draw his or her own conclusion about the situation before even getting to the final section in which the negative news is stated directly. That said, a clear statement of the negative news is always required, no matter how successful the explanation section was.

In a Negative Message Using the Indirect Approach, an Effective