Do all of the following except ________ if you must refuse a claim.
A)show that you understand the claim
B)argue heatedly for your point of view
C)explain your refusal
D)suggest alternative action

Question

Quizplus · Accepted Answer

B)Control your emotions and approach the situation as calmly as possible to avoid saying or writing anything that the recipient might interpret as defamation.

Do All of the Following Except ________ If You Must