In the reasons section of a negative message, you should
A)present enough detail to make your conclusion compelling.
B)explain what your decision is before you explain why you have reached it.
C)apologize for the negative decision.
D)do all of the above.

Question

Quizplus · Accepted Answer

A)The point of the reasons section is to construct a convincing case that leads the reader to understand that the negative conclusion you reach in the section that follows was fairly inescapable. If handled well, the reader comes away from the reasons section thinking that you made a good case for your position.

In the Reasons Section of a Negative Message, You Should