The MIT Precision Products salesperson called on the dentist and described his company's new drill as having "unbelievable cutting power" and "a perfect balance to reduce hand fatigue." The dentist looked at the salesperson as if he were crazy and said, "I will never use your company's product. It was due to an MIT product that I failed to graduate with the rest of my classmates." In terms of the communication process, the dentist:
A) encoded the message.
B) created noise.
C) provided feedback.
D) changed the communication channel.
E) altered the communication medium.

Question

Quizplus · Accepted Answer

The dentist's response to the salesperson serves as feedback in the communication process, indicating his negative experience and reluctance to use the company's product.

The MIT Precision Products Salesperson Called on the Dentist and Described