A salesperson asks a bookstore owner, "Do you know why students who use our test preparation books increase their SAT scores?" What approach is being used?
A) Product
B) Opinion
C) Curiosity
D) SPIN
E) Customer benefit

Question

Quizplus · Accepted Answer

The salesperson is using a question designed to pique the bookstore owner's interest or curiosity about the effectiveness of their test preparation books, thus employing a curiosity approach.

A Salesperson Asks a Bookstore Owner, "Do You Know Why