Which of the following measures would be most likely to be found in the learning and growth perspective of the balanced scorecard?
A) Training days per employee
B) Residual income
C) Change in market share
D) Percent capacity utilisation

Question

Quizplus · Accepted Answer

The learning and growth perspective of the balanced scorecard focuses on employee training and corporate cultural attitudes related to both individual and corporate self-improvement. Training days per employee is a direct measure of investment in employee development, fitting this perspective.

Which of the Following Measures Would Be Most Likely to Be