The perspectives in a typical balanced scorecard include all of the following except:
A) Financial
B) Customer
C) Qualitative
D) Learning and growth

Question

Quizplus · Accepted Answer

The typical perspectives included in a balanced scorecard are Financial, Customer, Internal Business Processes, and Learning and Growth. "Qualitative" is not one of the standard perspectives; it is more of a characteristic of data or information that could be considered within the other perspectives.

The Perspectives in a Typical Balanced Scorecard Include All of the Following