Mathew is always late to office. Mathew's manager does not like Mathew's tardiness. Therefore, during a performance review, Mathew's manager gives him low ratings even though his work was impeccable during the performance-review period. In this scenario, Matthew's manager is making a _____.
A) severity error
B) halo error
C) horns error
D) central tendency error

Question

Quizplus · Accepted Answer

Matthew's manager is making a horns error, which occurs when a negative characteristic (in this case, Matthew's tardiness) influences the manager's overall assessment of an employee, leading to an unfairly low performance rating despite the employee's otherwise impeccable work.

Mathew Is Always Late to Office