The result of answering the phone while carrying out another task is ____.
A) possible errors in message taking
B) preventing other office personnel from feeling they have to do your job
C) communicating to the patient that you are busy
D) efficiency in completing two tasks simultaneously
E) completing your work ahead of schedule so you can leave early

Question

Quizplus · Accepted Answer

Answering the phone while carrying out another task can lead to possible errors in message taking due to divided attention and multitasking, which can reduce accuracy and effectiveness.

The Result of Answering the Phone While Carrying Out Another