When talking to a patient on the phone use ____.
A) a low-pitched voice
B) technical language
C) a slow pace
D) a flat, disinterested tone of voice
E) a normal conversational tone

Question

Quizplus · Accepted Answer

When talking to a patient on the phone, it is important to use a normal conversational tone of voice. This will help to create a rapport with the patient and make them feel more comfortable.

When Talking to a Patient on the Phone Use ____