A medical assistant should answer all telephone calls using ____.
A) proper telephone etiquette
B) the patient's first name only
C) technical language
D) a standard telephone answering dialog
E) a flat, disinterested tone of voice

Question

Quizplus · Accepted Answer

Medical assistants should use proper telephone etiquette to ensure professionalism and effective communication.

A Medical Assistant Should Answer All Telephone Calls Using ____