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In one method of calculating utilization,_____ divided by Resources Available.

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Multiple Choice

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Answer:

A

An airline has one employee work the counter.A customer arrives on the average of once every 3 minutes,and it takes on average 2 minutes to process the transaction.What is the probability that the system is empty?

Multiple Choice

Answer:

_____ time is the average time it takes to complete one cycle of a process.

Multiple Choice

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Flow time depends not only on the actual time to perform the tasks required,but also on how many other entities are in the work-in-process stage.

True False

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Which of the following describes the general process for identifying a bottleneck?

Multiple Choice

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Which of the following is an example of a bottleneck management principle?

Multiple Choice

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The process for applying for a work permit at the Manchester department of labor is as follows.First,the administrator fills out an application (5 minutes)and takes a picture (1 minute).Then,a clerk enters the information and processes the permit (5 minutes).There are two administrators and three clerks.If the number of licenses per hour for the administrators is 16 and the number of licenses per hour for the clerks is 20.57,what can you conclude?

Multiple Choice

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What is the average time a bouquet stays in a florist shop if they sell 100 bouquets per day and they maintain an average inventory of 200 bouquets?

Multiple Choice

Answer:

The philosophy and principles of the TOC are valuable in understanding demand and capacity management.

True False

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When calculating utilization,the dimensions of the denominator must be greater than those of the numerator.

True False

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The imputed cost of waiting is the reasonable value that might reflect the potential loss of future revenue or customer dissatisfaction.

True False

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Simulation models are not well equipped to capture the dynamic behavior of queues over time.

True False

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