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Interpersonal Relationships Study Set 1

Medicine

Quiz 2 :

Clarity and Safety in Communication

Quiz 2 :

Clarity and Safety in Communication

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A nurse manager is teaching a group of nurses about patient safety. The nurse manager teaches the nurses that safety is defined as "avoidance, prevention, and amelioration of adverse outcomes or injuries stemming from the process of health care itself." What is the source of this definition?
Free
Multiple Choice
Answer:

Answer:

B
Explanation: The National Patient Safety Foundation defines safety as "avoidance, prevention, and amelioration of adverse outcomes or injuries stemming from the process of healthcare itself."

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The nurse is caring for a patient who is becoming increasingly short of breath. The nurse decides to call the physician. Which of the following should the nurse initially do when speaking with the physician?
Free
Multiple Choice
Answer:

Answer:

A
Explanation: During the situation component of SBAR, the nurse identifies herself, the patient, and the problem. During the recommendation component of SBAR, the nurse tells what is needed. During the background component of SBAR, the nurse relates the patient's background.

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When communicating with a patient's physician, the nurse suggests ordering a STAT chest X-ray for a patient who is experiencing dyspnea. This is an example of which component of the SBAR format for communicating with the patient's physician?
Free
Multiple Choice
Answer:

Answer:

D
Explanation: During the recommendation component of SBAR, the nurse states an informed suggestion for the continued care of the patient by proposing an action and stating what is needed and in what time frame it needs to be completed. During the situation component of SBAR, the nurse identifies herself, the patient, and the problem. During the assessment component of SBAR, the nurse states a conclusion that is based on what she thinks is wrong. During the background component of SBAR, the nurse relates the patient's background.

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What tool for safer care is designed to increase cognitive decision-making skills, increase technical proficiency, and enhance teamwork, including communication skills?
Multiple Choice
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A nurse attends an in-service aimed to educate staff about reporting hospital errors. The nurse demonstrates understanding when listing which of the following as being NOT consistent with creating a culture of safety?
Multiple Choice
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When calling a healthcare provider, the nurse provides name, what unit and what hospital the call is being made from, the patient's name, and that the patient is having trouble breathing. The nurse is demonstrating which step in the SBAR format for communicating with a patient's physician?
Multiple Choice
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When using the acronym "I PASS the BATON," the nurse demonstrates understanding by beginning with an introduction; then stating the patient's name, identifiers, age, sex, and location; then discussing the assessment of the patient; and then talking about
Multiple Choice
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The nurse manager sets a goal to establish a new safety culture on a hospital unit. The nurse manager recognizes that basic components in establishing a new safety culture include
Multiple Choice
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A student nurse is learning about how to reduce errors and increase safety. The nursing instructor recognizes that further teaching is warranted when the student nurse states which of the following?
Multiple Choice
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When a night shift nurse completes a shift, she gives a report about her patients to the oncoming day shift nurse. When beginning the report, the night shift nurse introduces herself and states her role, states the patient's name, identifiers, age, sex, and location. Which of the following should the nurse do next?
Multiple Choice
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The nurse is teaching the student nurse about how to use SBAR when calling a physician. The student nurse verbalizes understanding of SBAR when stating that SBAR is
Multiple Choice
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When educating staff about how to reduce errors and increase safety, the nurse manager emphasizes the importance of communication that is
Multiple Choice
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When educating a newly diagnosed patient about management of diabetes mellitus, the nurse recognizes that health care-related communication
Multiple Choice
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When working on a nursing unit, the nurse recognizes that incomplete communication errors most often occur during
Multiple Choice
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The nurse manager is educating the unit staff about ways to promote safer clinical practice. The nurse manager emphasizes that this can be done through the incorporation of which of the following?
Multiple Choice
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A nurse recognizes that strategies for clear, accurate communication to promote patient safety include which of the following?
Multiple Choice
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When educating a student nurse about safety communication improvement solutions, the nursing instructor recognizes that additional teaching is warranted when the student nurse lists which of the following as a safety communication improvement solution?
Multiple Choice
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A nurse manager reminds staff that if an adverse event occurs, everyone's focus needs to be on
Multiple Choice
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When conducting an in-service on serious medical errors, the nurse teaches that nearly 70% of sentinel events are related to
Multiple Choice
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