Question 1

One strategy guaranteed to displease your customers is to:

Accepted Answer

Deceiving customers about product safety issues is a surefire way to lose their trust and loyalty. Customers should always be informed and given accurate information about products they purchase to ensure their safety and wellbeing.

Question 2

Determining what is involved for a firm to be socially responsible:

Accepted Answer

D

Question 3

The position a firm takes on issues that affect the corporation as well as society is known as its:

Accepted Answer

The position a firm takes on issues that affect the corporation as well as society is commonly referred to as its corporate policy. This includes the company's stance on social, environmental, and political issues, as well as its approach to corporate governance and ethical considerations. Target posturing, political philanthropy, and structural positioning are not commonly used terms in this context.

Question 4

has been accused by human rights and labour groups of treating its workers poorly while lavishing millions of dollars on star athletes to endorse its products.

Accepted Answer

Nike has faced numerous accusations of poor working conditions and wages in their factories overseas while simultaneously paying millions to celebrity athletes for endorsements.

Question 5

Organizational ethics are learned by:

Accepted Answer

Organizational ethics are primarily learned through observing the actions of others, including leaders and colleagues within the organization. While attending classes and seminars can also provide valuable knowledge and insights, practical experience and observation are instrumental in developing a strong ethical foundation. Tracking failures can also be informative, but it is only one aspect of learning about ethics in organizations.

Question 6

Ethics and legality are:

Accepted Answer

Ethics and legality are not the same thing. Ethics refers to the moral principles governing a person's behavior and decision-making. Legality refers to laws and regulations that govern certain actions. While some ethical principles may also be enshrined in laws, many ethical decisions involve more than simply following the law. It is possible for an action to be legal but unethical, or vice versa. Therefore, ethics and legality should both be considered in any business action, but they are separate concepts.

Question 7

The majority of CEOs blame unethical employee conduct on:

Accepted Answer

The majority of CEOs blame unethical employee conduct on a failure of leadership to establish ethical standards. This implies that leaders and the organization's culture and values play an important role in setting and enforcing ethical standards. The other choices (A, C, and D) may also contribute to unethical conduct, but they are not identified as the main reason by most CEOs.

Question 8

A(n)________ _-based ethics code emphasizes the prevention of unlawful behaviour by increasing control and penalizing wrongdoers.

Accepted Answer

A compliance-based ethics code focuses on ensuring that employees follow laws, regulations, and policies. The emphasis is on avoiding legal violations, and there are penalties for non-compliance.

Question 9

One problem of conducting a social audit is:

Accepted Answer

Conducting a social audit can be challenging because determining what should be measured and how to calculate the effect on society can be subjective and complex. This requires careful consideration and identification of social and environmental impacts, which can vary across industries and organizations.

Question 10

As a new employee,Vanessa has heard her boss say,"Do whatever it takes to meet your sales quota.However,anyone caught violating a law will be immediately fired".Vanessa recognizes this as a(n)_________-based code of ethics.

Accepted Answer

The statement "anyone caught violating a law will be immediately fired" indicates that the company is focused on complying with laws and regulations, making this a compliance-based code of ethics. Personal responsibility would focus on individual accountability, while integrity would prioritize honesty and ethical behavior. Internet is not relevant to the scenario given.

Question 11

refers to the standards of moral behaviour.

Accepted Answer

Ethics refers to the standards of moral behaviour, including principles such as honesty, fairness, and respect for others. Legality refers to whether or not a particular action is permitted by law, while integrity refers to adherence to ethical principles and values. Responsibility refers to an individual's obligation to carry out their duties or obligations.

Question 12

Management and employees at Boyer Enterprises are given time off each year to work in local charities.This firm clearly practices:

Accepted Answer

The practice of giving time off for employees to work in local charities is an example of corporate philanthropy, where the company voluntarily donates time, money, or resources to support community causes.

Question 13

Which of the following describes charitable donations by corporations to nonprofit organizations?

Accepted Answer

Corporate philanthropy refers to the act of corporations donating money, goods or services to nonprofits organizations for the purpose of social responsibility or goodwill.

Question 14

The first step when facing an ethical dilemma is to ask:

Accepted Answer

The first step in addressing an ethical dilemma is to determine if the action is legal, as legality is a fundamental baseline for ethical decision-making.

Question 15

Treating others unfairly can result in retaliation from the injured party.This will likely create a:

Accepted Answer

Treating others unfairly may lead to resentment and the desire for revenge from the injured party, resulting in a lose-lose situation where both parties suffer. It is always best to treat others with fairness and kindness to avoid negative consequences.

Question 16

A phone call to a government official by an employee of the XYZ Corporation disclosed the deception and dishonesty of the firm's accounting records.This employee played the role of a:

Accepted Answer

The term "whistleblower" is commonly used to refer to individuals who report illegal or unethical actions within an organization. In this scenario, the employee who exposed the deception and dishonesty of XYZ Corporation's accounting records made a call to a government official, which suggests that they were reporting illegal or unethical behavior. Therefore, the role played by this employee is that of a whistleblower.

Question 17

In an effort to help employees resist the pressure to make an unethical decision,the Johnston Petroleum Company has communicated their code of ethics statement to their suppliers,subcontractors,distributors,and customers.This approach is consistent with a(n):

Accepted Answer

The approach of communicating the code of ethics statement to suppliers, subcontractors, distributors, and customers is consistent with an integrity-based ethics code. This type of ethics code emphasizes on creating a culture of ethical behavior and decision-making rather than simply following rules or complying with regulations. It promotes personal responsibility and encourages employees to make ethical decisions even when no one is watching.

Question 18

Ethical problems and issues of social responsibility are:

Accepted Answer

Ethical problems and issues of social responsibility are not unique to Canada; rather, they exist in all countries and organizations globally. These issues have gained more attention in recent years as consumers and stakeholders have become more conscious of social and environmental impact, making them more relevant now than ever before. They are not unique to firms involved in global trade, but rather affect organizations of all sizes and industries.

Question 19

The triple-bottom line measures:

Accepted Answer

The triple-bottom line (TBL) measures economic, social, and environmental parameters. It is a framework for businesses to evaluate their performance not only based on profits but also on their impact on society and the environment. Therefore, option A is the correct answer. Option B is close but not entirely correct as "places" is not a typical parameter measured in TBL. Option C and D are unrelated to the TBL concept.

Question 20

Which of the following is not part of a compliance-based ethics code?

Accepted Answer

Compliance-based ethics codes focus on adherence to laws and regulations, control over employee actions, and penalties for violations, rather than shared accountability among employees.

Quiz 5: Ethics and Social Responsibility