Customer evangelists are those who ________.
A) use personal selling methods to market products and services
B) tell others about their good experiences with a brand or product
C) use their expertise to influence people about specific products
D) work with quality-assurance teams to improve product safety
E) evaluate newly launched products in the marketplace

Question

Quizplus · Accepted Answer

Customer evangelists are people who spread positive word-of-mouth about a brand or product because they have had good experiences with it. They may do so through social media, online reviews, or personal recommendations to friends and family.

Customer Evangelists Are Those Who ________