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Looking Out Looking In Study Set 2

Psychology

Quiz 10 :

Improving Communication Climates

Quiz 10 :

Improving Communication Climates

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The most damaging kind of disconfirming response is disagreeing with the other person.
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True False
Answer:

Answer:

False

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Incongruous responses contain two messages that seem to deny or contradict each other.
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True False
Answer:

Answer:

True

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When coping with criticism, it isn't a good idea to ask what else is wrong because it just brings up too much material to handle at one time.
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True False
Answer:

Answer:

False

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Tangential responses are one type of disconfirming message.
True False
Answer:
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When you respond nondefensively to criticism, you can agree with the truth of what the critic is saying.
True False
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Messages shaping the communication climate of a relationship can be both verbal and nonverbal.
True False
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The Gibb categories define behaviors that can improve or hurt the communication climate.
True False
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Stating your intentions is an important element of an assertive message.
True False
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Just recognizing the other person isn't enough to be considered confirming.
True False
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Acknowledgment is more confirming than recognition.
True False
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A controlling message can be verbal or nonverbal.
True False
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It's okay to reword the assertive message format to suit your own particular style of speaking.
True False
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INSTRUCTIONS for questions 81-84: Match each statement with the family communication pattern it characterizes. a.consensual b.pluralistic c.protective d.laissez-faire -Once a progressive spiral has been established in a relationship, it is likely to continue indefinitely.
True False
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Since ambiguous responses leave your partner unsure of your position, they would likely be interpreted as disconfirming.
True False
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Perception makes little difference in determining whether a message is disconfirming.
True False
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Whereas acknowledging others means you are interested in their ideas, endorsement means that you agree with them.
True False
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You shouldn't have to repeat the assertive message format if you express yourself clearly in the first place.
True False
Answer:
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INSTRUCTIONS for questions 81-84: Match each statement with the family communication pattern it characterizes. a.consensual b.pluralistic c.protective d.laissez-faire -Defensiveness is often a self-perpetuating cycle.
True False
Answer:
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Endorsement is the strongest type of confirming message.
True False
Answer:
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The assertive message format should always be used in the order given in your text for best results.
True False
Answer:
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