Tangential responses are one type of disconfirming message.
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Q11: Once a progressive spiral has been established
Q12: What Gibb describes as "spontaneity" means saying
Q13: Just recognizing the other person isn't enough
Q14: A communication climate has to do with
Q15: Defensiveness is often a self-perpetuating cycle.
Q17: Behavior that fits into Gibb's category of
Q18: Whereas acknowledging others means you are interested
Q19: A spiral is always negative.
Q20: The assertive message format should always be
Q21: Jenna says, "Sophia, I'm really upset about
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