According to the textbook,which of the following statements is TRUE?
A) CRM stands for customer resource management
B) ASP stands for application service provider
C) CRM stands for centralized resource management
D) ASP stands for accelerated shipment process

Question

Quizplus · Accepted Answer

The textbook defines CRM as customer relationship management, not customer resource management or centralized resource management. ASP is defined as application service provider, not accelerated shipment process.

According to the Textbook,which of the Following Statements Is TRUE