It is most accurate to say that total quality management firms believe that it is the responsibility of ________ employees to serve the needs of customers.
A) marketing
B) research and development
C) human resource
D) management
E) all
Correct Answer:
Verified
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Q6: Which of the following was developed to
Q7: _ involves a five-step process called DMAIC
Q8: A _ is a firm's total product
Q9: One of the four beliefs of the
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Q11: Which of the following is NOT an
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