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Business
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Marketing Research An Applied Orientation
Quiz 6: Descriptive Research Design: Survey and Observation
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Question 1
True/False
Mail surveys,mail panels,e-mail,and Internet surveys require a large field force.
Question 2
True/False
The potential for non-response bias increases as the response rate decreases.
Question 3
True/False
Survey questionnaires may be administered in four major modes: (1)telephone interview, (2)personal interviews, (3)mall interviews,and (4)electronic interviews (Figure 6.1 in the text).
Question 4
True/False
Less effort is required of the respondent in a personal interview than in a telephone or mail interview.
Question 5
True/False
Because of the mail panel members' commitment,the response rates can approach 80 percent.
Question 6
True/False
Not all survey methods are appropriate in a given situation.
Question 7
True/False
To conduct an e-mail survey,the survey is written within the body of the e-mail message.
Question 8
True/False
With the survey method of obtaining information respondents are asked a variety of questions regarding their behavior,intentions,attitudes,awareness,motivations,and demographic and lifestyle characteristics.