Question 1

Supervisory obligations such as achieving unit goals,keeping costs within budget,following organizational policies,and motivating employees fall under the heading of ________.
A)accountability
B)responsibility
C)functional authority
D)line authority
E)unity of command

Accepted Answer

Responsibility refers to the obligations that a person has to perform assigned tasks or duties. In this case, the supervisory obligations of achieving unit goals, keeping costs within budget, following organizational policies, and motivating employees fall under the category of responsibility. Accountability refers to being answerable for one's actions or decisions, functional authority refers to the power to delegate tasks, line authority refers to the power to make decisions and give orders to subordinates, and unity of command refers to the concept of an employee receiving orders from only one supervisor.

Question 2

Decision-making responsibility in the hands of top management is called ________.
A)empowerment
B)functionalization
C)centralization
D)de-functionalization
E)decentralization

Accepted Answer

Centralization refers to decision-making authority being concentrated in the hands of top management, while decentralization refers to delegating decision-making responsibility to lower levels within the organization. Empowerment involves giving employees more authority to make decisions, and functionalization and de-functionalization are not related to decision-making responsibilities.

Question 3

There are three different types of authority: functional,line,and unity of command.

Accepted Answer

There are three primary types of authority recognized in organizational structures: line authority, staff authority, and functional authority. Unity of command is a principle, not a type of authority, which states that each employee should report to only one manager.

Question 4

The rights inherent in a supervisory position to give orders and expect the orders to be obeyed is ________.
A)responsibility
B)work simplification
C)authority
D)coordination
E)accountability

Accepted Answer

Authority is the right to give orders and expect them to be obeyed, which is inherent in a supervisory position. The other options are not accurate descriptions of this concept.

Question 5

Today supervisors and operatives are being actively included in ________.In this way those most familiar with a problem are able to quickly analyze and solve it.
A)top management decisions
B)restructuring
C)the decision-making process
D)reorganization
E)chain of command

Accepted Answer

By actively including supervisors and operatives in the decision-making process, organizations can benefit from their expertise and quickly analyze and solve problems. This approach also promotes a culture of collaboration and empowers employees to take ownership of their work.

Question 6

Identify and explain the difference between responsibility and authority for a supervisor.

Accepted Answer

The answer of Identify and explain the difference between responsibility...

Question 7

Staff authority supports line authority by advising,servicing,and assisting,but it is typically ________.
A)unlimited
B)rare
C)common
D)limited
E)misused

Accepted Answer

While staff authority supports line authority, it is typically limited in its scope and abilities. Staff members may provide advice, service, and assistance, but they are not empowered to make direct decisions or take action on their own. This is because they exist to support the line authority, which is responsible for making the ultimate decisions and directing the organization's activities.

Question 8

Identify and explain the difference between the traditional departmentalization of an organization and the simplified grouping of work for today's organizations.

Accepted Answer

The answer of Identify and explain the difference between the...

Question 9

The types of authority include which of the following?
A)assigned
B)assumed
C)staff
D)servicing
E)assisting

Accepted Answer

The answer of The types of authority include which of...

Question 10

Identify and explain the different types of authority a supervisor may possess.

Accepted Answer

The answer of Identify and explain the different types of...

Question 11

Employees in a matrix structure have two managers: their functional departmental supervisor,and their product or project supervisor.

Accepted Answer

In a matrix structure, employees have two managers - one from their functional department and one from their product or project team.

Question 12

Responsibility without authority creates ________.
A)frustration and the feeling of powerlessness
B)excessive demands and coerciveness
C)a feeling of control and ability to exploit
D)dominance and decisiveness
E)confidence and satisfaction

Accepted Answer

Responsibility without authority means that a person is held accountable for something but does not have the power or control to make decisions or take actions related to it. This can lead to frustration and the feeling of powerlessness, as the individual is unable to fulfill their responsibilities effectively.

Question 13

Many of today's most successful organizations are finding that they can operate most effectively by remaining ________.
A)bounded and structured
B)flexible and unstructured
C)virtual
D)defined by categories
E)diverse

Accepted Answer

Organizations that are flexible and unstructured can adapt more quickly to changes in the market or industry, allowing them to innovate and respond to new opportunities or challenges more effectively. This approach contrasts with rigid structures, which can hinder adaptability and responsiveness.

Question 14

As many organizations have cut costs and streamlined their organizational design to respond better to customer needs,decision-making authority has been pushed down to the lowest levels in the organization.

Accepted Answer

This statement is true as many organizations have adopted a flat organizational structure where decision-making authority is decentralized and delegated to lower-level employees. This allows for quicker and more efficient decision-making, better responsiveness to customer needs, and increased employee empowerment and engagement.

Question 15

When supervisors empower employees and delegate to them the authority to make decisions on those things that affect their work and change the way that they think about work,that's ________.
A)authority
B)responsibility
C)centralization
D)departmentalization
E)decentralization

Accepted Answer

When supervisors empower employees and delegate authority to them, it is known as decentralization. This allows for greater autonomy and decision-making power for the employees, which can lead to increased job satisfaction, motivation, and productivity. Centralization, on the other hand, is when decision-making power is held at the top of the organizational hierarchy, and departmentalization refers to how tasks and responsibilities are divided up among departments within the organization. Neither of these options specifically addresses the situation described in the question.

Question 16

An organization that has developed a capacity to continuously adapt and change because all its members take an active role in identifying and resolving work-related issues is referred to as a(n)________ organization.
A)diverse
B)boundaryless
C)learning
D)changing
E)modern

Accepted Answer

The characteristics of a learning organization includes continuous adaptation and change, where all members take an active role in identifying and resolving work-related issues. Therefore, the correct answer is a learning organization.

Question 17

Supervisors who have authority rights over individuals outside their own direct areas of responsibility have ________.
A)staff authority
B)line authority
C)functional authority
D)unity of command
E)chain of command

Accepted Answer

Functional authority is the authority given to a supervisor to oversee activities and make decisions in areas outside of their own department or division. This allows for coordination and cooperation between different areas of an organization. Staff authority refers to the authority of support personnel, while line authority refers to the authority over subordinates within a supervisor's own department. Unity of command and chain of command refer to the principle that each employee should have only one supervisor.

Question 18

________ gives the supervisor the right to direct the work of reporting employees and make certain decisions without consulting others.
A)Staff authority
B)Line authority
C)Functional authority
D)Chain of command
E)Work simplification

Accepted Answer

Line authority gives the supervisor the right to direct the work of reporting employees and make certain decisions without consulting others. Staff authority refers to the authority of staff specialists to provide advice and support to line managers. Functional authority refers to the right to make decisions in a particular functional area or to enforce policies and procedures. Chain of command refers to the vertical hierarchy of authority in an organization. Work simplification refers to the process of simplifying work tasks to increase efficiency.

Question 19

When top management creates organizational units like divisions,regions,territories,and departments and allocates supervisory personnel to each with specific goals and responsibilities,it must also give these supervisors enough ________.
A)span of management to exercise the chain of command
B)authority to successfully carry out those responsibilities
C)restructuring of work to implement job specialization
D)decentralization to maintain authority within the management hierarchy
E)work simplification to implement management objectives

Accepted Answer

Allocating supervisory personnel to specific goals and responsibilities will only be effective if those supervisors have the authority to successfully carry out those responsibilities. Without proper authority, their ability to effectively manage their units will be limited.

Question 20

Authority without responsibility creates opportunities for abuse.

Accepted Answer

When someone has the authority to make decisions or take actions without being held responsible for the consequences, it creates a situation where they can easily abuse their power or act in unethical ways without fear of repercussions. This can lead to a variety of negative outcomes, from corruption and injustice to ineffectiveness and inefficiency.

Quiz 4: Organizing

Supervisory obligations such as achieving unit goals,keeping costs within budget,following organizational policies,and motivating employees fall under the heading of ________.

Decision-making responsibility in the hands of top management is called ________.

There are three different types of authority: functional,line,and unity of command.

The rights inherent in a supervisory position to give orders and expect the orders to be obeyed is ________.

Today supervisors and operatives are being actively included in ________.In this way those most familiar with a problem are able to quickly analyze and solve it.

Identify and explain the difference between responsibility and authority for a supervisor.

Staff authority supports line authority by advising,servicing,and assisting,but it is typically ________.

Identify and explain the difference between the traditional departmentalization of an organization and the simplified grouping of work for today's organizations.

The types of authority include which of the following?

Identify and explain the different types of authority a supervisor may possess.

Employees in a matrix structure have two managers: their functional departmental supervisor,and their product or project supervisor.

Responsibility without authority creates ________.

Many of today's most successful organizations are finding that they can operate most effectively by remaining ________.

As many organizations have cut costs and streamlined their organizational design to respond better to customer needs,decision-making authority has been pushed down to the lowest levels in the organization.

When supervisors empower employees and delegate to them the authority to make decisions on those things that affect their work and change the way that they think about work,that's ________.

An organization that has developed a capacity to continuously adapt and change because all its members take an active role in identifying and resolving work-related issues is referred to as a(n) ________ organization.

Supervisors who have authority rights over individuals outside their own direct areas of responsibility have ________.

________ gives the supervisor the right to direct the work of reporting employees and make certain decisions without consulting others.

When top management creates organizational units like divisions,regions,territories,and departments and allocates supervisory personnel to each with specific goals and responsibilities,it must also give these supervisors enough ________.

Authority without responsibility creates opportunities for abuse.