Question 1

________ provide the feedback that employees,managers,and others need in order to make decisions,take action,and respond to changes.
A) Informational reports
B) Feedback reports
C) Internal surveys
D) Internal proposals

Accepted Answer

Informational reports provide data and analysis that can be used to inform decision making, take action, and respond to changes in a business or organization. Feedback reports, internal surveys, and internal proposals may also provide useful information, but they are not specifically designed to provide the kind of comprehensive data and analysis that is typically included in an informational report.

Question 2

________ range from brief descriptions of business procedures to manuals that run dozens or hundreds of pages.
A) Policy reports
B) Personal reports
C) Procedural reports
D) White papers

Accepted Answer

The answer of ________ range from brief descriptions of business...

Question 3

References are important,because they properly and ethically credit the person who created the original material; they show the audience that the author had sufficient support for his/her message,and ________.
A) they help avoid plagiarism
B) they help readers relate to the material
C) they help readers explore the topic in more detail, if desired
D) they help take advantage of the source documentation tools

Accepted Answer

The answer of References are important,because they properly and ethically...

Question 4

Samantha needs to prepare and present a report that details the handling of certain hazardous materials in the organization's premises.For this she needs to prepare a ________.
A) compliance report
B) safety manual
C) due diligence report
D) trouble shooting report

Accepted Answer

A compliance report would be the best choice as it focuses on whether the organization is following the rules and regulations related to the handling of hazardous materials. It details the procedures and processes in place to ensure safety and comply with laws and regulations. A safety manual is a general document outlining safety procedures for employees and may not be specific to hazardous materials. A due diligence report is more focused on assessing potential risks and liabilities before making a business decision. A trouble shooting report is focused on identifying and solving a specific problem or issue.

Question 5

Richard needs to get in-depth information about a new performance analysis tool straight from an expert whose ideas would be quoted in a report.For this Richard should ________.
A) use a simple survey format
B) ask closed questions to get the expert's opinion
C) insist on a videotaped interview
D) email a copy of the questions to the expert two days before the interview

Accepted Answer

Emailing a copy of the questions two days before the interview allows the expert time to think about their responses and provide more in-depth answers. This also ensures that Richard can accurately quote the expert's ideas in his report. Using a survey format or asking closed questions may not provide the level of detail and insight that Richard needs. Insisting on a videotaped interview may be unnecessary and could potentially make the expert uncomfortable.

Question 6

Ron is setting up a website for his organization,which will cater to multiple target audiences like potential employees,customers,investors,and the news media.To organize his site effectively and help the readers explore on their own,he should ________.
A) develop the content and then plan the site structure
B) let his readers be in control by creating links and pathways
C) make a detailed work plan with a linear outline
D) keep information in smooth flowing large chunks that are linked logically

Accepted Answer

By creating links and pathways, Ron can allow his readers to explore the website and find information relevant to their interests. This approach will enable him to cater to the various target audiences effectively. Option A is not considered as the site structure should be planned first, followed by the development of content. Option C is too restrictive and would not account for changes that may occur during the website development process. Option D may lead to information overload and make it difficult for readers to navigate the website.

Question 7

The introduction of e-book readers like the Kindle and the iPad has created a dramatic shift in reading habits.Which of the following,if true,would weaken the argument that most business professionals prefer online reports to offline reports?
A) Bad reading postures can cause repetitive strain injuries. Ergonomically designed chairs could help reduce these injuries.
B) If they can't find what they're looking for in a few minutes, most readers will not read through the entire report.
C) When browsing through reports posted online, readers can proceed in any order they please.
D) Reading speeds are 25 percent faster on paper than on an electronic screen.

Accepted Answer

This option provides evidence that reading on paper is still more efficient than reading on electronic screens, which undermines the argument that most business professionals prefer online reports to offline reports.

Question 8

Justin needs to conduct and record interviews with potential customers for a new product that has just been launched.Which of these suggestions would you give him?
A) Focus generally on open-ended questions and provide the questionnaire before recording.
B) Focus generally on closed questions and these need not be recorded.
C) Use surveys when required, to augment the research.
D) Ask open-ended and closed questions but record with permission.

Accepted Answer

Option D is the best choice as it suggests that Justin should ask a combination of open-ended and closed questions depending on what he wants to know. He should record the interviews, but only with the permission of the interviewee. This will help him gather qualitative and quantitative data, which can be analyzed to gain insights into the customer's thoughts about the new product. Surveys can be used as needed, to complement the research conducted during the interviews.

Question 9

Ruth has to prepare an informational report,highlighting the disadvantages of an older approach and the advantages of a newer approach.The topical organization of her material would involve ________.
A) comparison
B) category
C) similarities
D) sequence

Accepted Answer

The topical organization of Ruth's material involves comparison, as she is highlighting the disadvantages of an older approach and the advantages of a newer approach.

Question 10

________ provide feedback on a wide variety of an organization's functions,including sales,inventories,expenses,shipments,and so on.
A) Business plans
B) Personnel reports
C) Sales reports
D) Operating reports

Accepted Answer

Operating reports provide feedback on an organization's functions, including sales, inventories, expenses, shipments, and so on. Business plans are strategic documents outlining an organization's objectives and strategies, personnel reports focus on employees' performance and development, while sales reports specifically address sales performance.

Question 11

Which of these surveys offer a number of advantages like speed,cost,and the ability to adapt the question set along the way based on a respondent's answers?
A) Door-to-door surveys
B) Online surveys
C) Mass surveys
D) Offline surveys

Accepted Answer

Online surveys offer a number of advantages like speed, cost, and the ability to adapt the question set along the way based on a respondent's answers.

Question 12

In a survey questionnaire,if we need to formulate questions to provide answers that are easy to analyze,we should ________.
A) not provide instructions
B) keep the questions short
C) ask for opinions
D) base answers on numbers and facts

Accepted Answer

The answer of In a survey questionnaire,if we need to...

Question 13

Surveys provide invaluable insights,but only if they are ________.
A) based on videographed interviews
B) representative, reliable, and valid
C) conducted face to face
D) conducted on independent focus groups

Accepted Answer

Surveys must be representative, reliable, and valid in order to provide valuable insights. Videographed interviews or face-to-face interviews may be helpful in some cases, but they are not essential for a survey to be valuable. Conducting surveys on independent focus groups may introduce biases and limitations.

Question 14

Apart from regular Boolean operators and natural language searches,forms-based searches help you create powerful queries by ________.
A) using advanced Boolean operators
B) using metacrawlers which draw out hidden data
C) listing the specific steps needed to achieve the results
D) simply filling out an online form

Accepted Answer

Forms-based searches allow users to input their search criteria by filling out an online form, which can generate powerful queries without the need for advanced Boolean operators or listing specific steps. While some forms may incorporate additional features such as drop-down menus or checkboxes to further refine a search, ultimately the ease and simplicity of filling out a form can make it a highly effective option especially for less experienced users.

Question 15

Website designers use the term ________ to describe the structure and navigational flow of all the parts of a website.
A) online design
B) website architecture
C) website design
D) information architecture

Accepted Answer

The term used to describe the structure and navigational flow of all the parts of a website is information architecture, which is option D. While options A, B and C may be related to website design, none of them specifically refer to the organization and structure of a website's content and navigation.

Question 16

Pam needs to conduct primary research on the effects of networking in organizations.Which of the following techniques(s)is suitable for this?
A) Direct approach
B) Indirect approach
C) Surveys
D) Statistical analysis

Accepted Answer

Surveys would be the best technique for conducting primary research on the effects of networking in organizations. Surveys can help gather firsthand information from individuals within organizations about their experiences with networking and how it has impacted their work and relationships.

Question 17

April is a firm believer in the power of the Google search engine.She rarely ventures beyond the first two pages of results though; this helps her save time and avoid getting overwhelmed by the results.Your suggestion to April would be ________.
A) to follow the direct approach
B) that the algorithm used to rank the results might not reflect her priorities, so the first few hits might not be the best for her project
C) to use fewer search terms to find more results; use more search terms to find fewer results
D) to try variations of search terms

Accepted Answer

The suggestion to April would be that the algorithm used to rank the results might not reflect her priorities, so the first few hits might not be the best for her project. This will encourage her to explore beyond the first two pages of results and find more appropriate information for her needs. The other options do not provide useful advice for April’s situation.

Question 18

A survey is valid,if it ________.
A) produces identical results when repeated
B) actually measures what it is designed to measure
C) is based on ethical principles
D) is representative of the sample population

Accepted Answer

A survey is considered valid if it actually measures what it is designed to measure. This means that the questions in the survey are relevant to the topic being studied and are worded in a way that accurately elicits the intended responses from participants. While the other options may contribute to the overall quality of a survey, they do not necessarily ensure its validity.

Question 19

What kind of report summarizes a proposed business venture and describe the company's goals for each major functional area?
A) Operating report
B) Business plan
C) Position plan
D) Policy report

Accepted Answer

A business plan is a comprehensive report that outlines a proposed business venture and includes information on the company's goals, strategies, financial projections, and operational plans. It describes the company's goals and objectives for each major functional area, including marketing, finance, production, and human resources. Operating reports, policy reports, and position plans may provide some information on specific aspects of the company's operations, but they do not provide as comprehensive a view of the overall business venture as a business plan.

Question 20

When should you use infographics?
A) If the message needs to reach a specialized audience
B) If you have a limited budget
C) If it is intended for print distribution
D) If there is data you want to emphasize

Accepted Answer

Infographics are best used when there is data you want to emphasize, as they are effective in presenting complex information in a visually appealing and easily understandable way. While infographics can be used for specialized audiences and print distribution, these factors are not the primary reason for using infographics. Budget may also be a consideration, but it is not the determining factor for whether or not to use an infographic.

Quiz 10: Understanding and Planning Reports and Proposals

________ provide the feedback that employees,managers,and others need in order to make decisions,take action,and respond to changes.

________ range from brief descriptions of business procedures to manuals that run dozens or hundreds of pages.

References are important,because they properly and ethically credit the person who created the original material; they show the audience that the author had sufficient support for his/her message,and ________.

Samantha needs to prepare and present a report that details the handling of certain hazardous materials in the organization's premises.For this she needs to prepare a ________.

Richard needs to get in-depth information about a new performance analysis tool straight from an expert whose ideas would be quoted in a report.For this Richard should ________.

Ron is setting up a website for his organization,which will cater to multiple target audiences like potential employees,customers,investors,and the news media.To organize his site effectively and help the readers explore on their own,he should ________.

The introduction of e-book readers like the Kindle and the iPad has created a dramatic shift in reading habits.Which of the following,if true,would weaken the argument that most business professionals prefer online reports to offline reports?

Justin needs to conduct and record interviews with potential customers for a new product that has just been launched.Which of these suggestions would you give him?

Ruth has to prepare an informational report,highlighting the disadvantages of an older approach and the advantages of a newer approach.The topical organization of her material would involve ________.

________ provide feedback on a wide variety of an organization's functions,including sales,inventories,expenses,shipments,and so on.

Which of these surveys offer a number of advantages like speed,cost,and the ability to adapt the question set along the way based on a respondent's answers?

In a survey questionnaire,if we need to formulate questions to provide answers that are easy to analyze,we should ________.

Surveys provide invaluable insights,but only if they are ________.

Apart from regular Boolean operators and natural language searches,forms-based searches help you create powerful queries by ________.

Website designers use the term ________ to describe the structure and navigational flow of all the parts of a website.

Pam needs to conduct primary research on the effects of networking in organizations.Which of the following techniques(s) is suitable for this?

April is a firm believer in the power of the Google search engine.She rarely ventures beyond the first two pages of results though; this helps her save time and avoid getting overwhelmed by the results.Your suggestion to April would be ________.

A survey is valid,if it ________.

What kind of report summarizes a proposed business venture and describe the company's goals for each major functional area?

When should you use infographics?