Which of the following statements is true of creative salespeople?
A) They understand the terms and conditions they have to work with.
B) They prejudge customers' needs and fail to probe for information.
C) They spend a lot of time talking about families,restaurants,and movies.
D) They aggressively create new "needs" in customers through persuasion.
E) They control a sales interaction but often fail to gain commitment.

Question

Quizplus · Accepted Answer

Creative salespeople understand the terms and conditions they have to work with. This helps them to effectively communicate with customers and meet their needs while also adhering to company policies and regulations. Prejudging customers' needs (B) and aggressively creating new "needs" through persuasion (D) are not effective sales strategies and can harm a salesperson's credibility. Spending time talking about personal topics (C) may build rapport, but it is not necessarily indicative of creativity or sales effectiveness. While controlling a sales interaction is important, failing to gain commitment (E) means that the salesperson has not successfully convinced the customer to make a purchase.

Which of the Following Statements Is True of Creative Salespeople