As the number of perceived service alternatives increases,the level of adequate service _____ and the zone of tolerance _____.
A) Decreases; narrows
B) Decreases; widens
C) Increases,widens
D) Increases; narrows
E) Stays the same; stays the same
Correct Answer:
Verified
Q34: Which of the following is NOT a
Q35: Instead of cooking dinner themselves,Jenna and her
Q36: One factor that influences adequate service is
Q37: A wildcat strike by garbage collectors in
Q38: John's flight on United Airlines from Chicago
Q40: Kelly dined in a family-style restaurant in
Q41: Amber wants to get her ears pierced.In
Q42: _ are personal and nonpersonal statements about
Q43: A customer's perceived service alternatives are a
Q44: Hurricanes and tornadoes that affect a large
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents