In a very small business, the customer profiles maintained in the entrepreneur's _____ often constitute the firm's CRM "database."
A) computer
B) card file
C) head
D) shoe box

Question

Quizplus · Accepted Answer

In a very small business, the entrepreneur may rely on memory and personal knowledge of customers, which is metaphorically referred to as maintaining customer profiles in their "head."

In a Very Small Business, the Customer Profiles Maintained in the Entrepreneur's