Which of the following is most typical of a value-creating activity associated with the differentiation strategy compared with the cost leadership strategy?
A) frequent evaluation processes to monitor suppliers' performance
B) intense and effective training programs to improve worker efficiency and effectiveness
C) easy-to-use manufacturing technologies.
D) extensive personal relationships with buyers and suppliers

Question

Quizplus · Accepted Answer

Extensive personal relationships with buyers and suppliers are more typical of a value-creating activity associated with the differentiation strategy as it emphasizes on creating unique and customized products/services that cater to the specific needs and preferences of individual buyers. Maintaining strong personal relationships with buyers and suppliers can help firms to better understand their needs and preferences, and collaborate with them to create more value-added offerings. Cost leadership, on the other hand, focuses on producing standardized products/services at lower costs, which can be achieved through measures such as easy-to-use manufacturing technologies, frequent evaluation processes to monitor supplier performance, and effective training programs to improve worker efficiency and effectiveness.

Which of the Following Is Most Typical of a Value-Creating