Total quality management is an approach in which all of the company's people are involved in constantly improving the quality of products, services, and business processes.

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Total quality management (TQM) is indeed an approach that involves all employees in constantly improving the quality of the company's products, services, and processes. TQM focuses on meeting customers' needs and expectations, minimizing waste, enhancing efficiency and effectiveness, and reducing errors and defects. It emphasizes continuous improvement, employee empowerment, teamwork, customer satisfaction, and data-driven decision-making. TQM requires a commitment from top management, a clear understanding of customer requirements, a systematic approach to quality improvement, a rigorous measurement and analysis system, and a culture of excellence and innovation. TQM principles can be applied to various industries and sectors, ranging from manufacturing and healthcare to education and government.

Total Quality Management Is an Approach in Which All of the Company's