Systems Analysis and Design Study Set 1

In most organizations, ____ IT department effort goes into supporting existing systems and making them more valuable to users.

If significant changes take place in an existing system or if a new version is released, the IT department might develop a ____.

____ costs include expenses for items such as supplies, equipment rental, and software leases.

____ expenses vary significantly during a system's operational life and include spending to support maintenance activities.

____ activities include changing programs, procedures, or documentation to ensure correct system performance; adapting the system to changing requirements; and making the system operate more efficiently.

-As shown in the accompanying figure, maintenance expenses usually are high when a system is implemented because problems must be detected, investigated, and resolved by ____ maintenance.

-As shown in the accompanying figure, once a system becomes stable, maintenance costs usually remain low and involve minor ____ maintenance.

-As shown in the accompanying figure, ____ when it becomes clear that the company plans to replace the system.

Corrective maintenance ____.

Adaptive maintenance ____.

Perfective maintenance ____.

Perfective maintenance usually is cost effective ____ the system's operational life.

Preventive maintenance ____.

____ means examining the whole in order to learn about the individual elements.

____ involves studying the parts to understand the overall system.

____ is a process for controlling changes in system requirements during software development.

The ____ is responsible for assigning maintenance tasks to individuals or to a maintenance team.

When setting priorities, many IT managers believe that evaluating all projects together leads to the best possible decisions because ____.

In a typical system, the initial version of the system is 1.0, and the release that includes the first set of maintenance changes is version ____.

The release methodology offers all of the following advantages except ____.