Systems Analysis and Design Study Set 1

Computing

Quiz 12 :
Managing Systems Support and Security

Quiz 12 :
Managing Systems Support and Security

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In most organizations, ____ IT department effort goes into supporting existing systems and making them more valuable to users.
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C

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If significant changes take place in an existing system or if a new version is released, the IT department might develop a ____.
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A

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____ costs include expenses for items such as supplies, equipment rental, and software leases.
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A

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____ expenses vary significantly during a system's operational life and include spending to support maintenance activities.
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____ activities include changing programs, procedures, or documentation to ensure correct system performance; adapting the system to changing requirements; and making the system operate more efficiently.
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img -As shown in the accompanying figure, maintenance expenses usually are high when a system is implemented because problems must be detected, investigated, and resolved by ____ maintenance.
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img -As shown in the accompanying figure, once a system becomes stable, maintenance costs usually remain low and involve minor ____ maintenance.
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img -As shown in the accompanying figure, ____ when it becomes clear that the company plans to replace the system.
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Corrective maintenance ____.
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Adaptive maintenance ____.
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Perfective maintenance ____.
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Perfective maintenance usually is cost effective ____ the system's operational life.
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Preventive maintenance ____.
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____ means examining the whole in order to learn about the individual elements.
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____ involves studying the parts to understand the overall system.
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____ is a process for controlling changes in system requirements during software development.
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The ____ is responsible for assigning maintenance tasks to individuals or to a maintenance team.
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When setting priorities, many IT managers believe that evaluating all projects together leads to the best possible decisions because ____.
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In a typical system, the initial version of the system is 1.0, and the release that includes the first set of maintenance changes is version ____.
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The release methodology offers all of the following advantages except ____.
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