Upward communication keeps higher organizational levels informed about the organization's strategies and policies.

Question

Quizplus · Accepted Answer

Upward communication is the process of information flow from the lower levels of a hierarchy to the upper levels. It is typically used to provide feedback, report on progress, and inform higher management about the ground realities, rather than to keep them informed about the organization's strategies and policies, which is usually the role of downward communication.

Upward Communication Keeps Higher Organizational Levels Informed About the Organization's