Question 1

At an international conference, participants from 47 different countries were taking part in collaborative exercises. Participants from Country A think of themselves as autonomous individuals who are responsible primarily to themselves. Which of the following best describe these Country A participants?
A) Individualists
B) Collectivists
C) High power distance
D) Low power distance

Accepted Answer

Participants from Country A think of themselves as autonomous individuals who are responsible primarily to themselves, which is a characteristic of individualism cultural dimension.

Question 2

___________ defines themselves in terms of their group memberships and their contributions to the success of those groups.
A) Individualists
B) Collectivists
C) High power distance
D) Low power distance

Accepted Answer

Collectivists define themselves based on their group memberships and the success of those groups. Individualists, on the other hand, define themselves based on their own accomplishments and talents. High and low power distance refer to the degree to which people in a culture accept or reject unequal distributions of power in society and are not directly related to how individuals define themselves.

Question 3

Which of the following describes collective mental programming?
A) National culture
B) Ethical dilemmas
C) Cultural chameleon
D) Cultural Homogeneity

Accepted Answer

The answer of Which of the following describes collective mental...

Question 4

Justice and fairness are universal human values. Therefore, specific beliefs and preferences about what is a fair allocation are also universally interdependent.

Accepted Answer

While justice and fairness are considered universal human values, specific beliefs and preferences about what constitutes a fair allocation can vary greatly across different cultures, societies, and individuals, reflecting a diversity of moral and ethical frameworks.

Question 5

____________ reflects acceptance of inequality and respect for social status or class boundaries.
A) Individualism
B) Collectivism
C) High power distance
D) Low power distance

Accepted Answer

High power distance reflects acceptance of inequality and respect for social status or class boundaries, whereas low power distance reflects more egalitarian beliefs and a questioning of authority. Individualism and collectivism refer to the degree of emphasis placed on individual versus group goals and needs.

Question 6

Which of the following is an example of a high power distance country?
A) India
B) United States
C) Israel
D) None of these

Accepted Answer

India is an example of a high power distance country. Power distance is the extent to which unequal distribution of power is accepted by the society. In India, there is a high power distance where people accept the unequal distribution of power and prefer authoritarian leadership.

Question 7

CQ involves all of these components EXCEPT:
A) knowledge
B) motivation
C) action
D) intelligence

Accepted Answer

The components of CQ are knowledge (about different cultures), motivation (to interact with people from different cultures), and action (the ability to adjust one's behavior and communication to fit the cultural context). Intelligence is not a component because CQ is not a measure of general intelligence, but rather a specific type of intelligence related to cross-cultural interactions.

Question 8

Susan is Global Trading's head of international division. She has a wonderful ability to be effective in cross-cultural situations and is assessed high on all three components of CQ. Which of the following best describe Susan?
A) Cultural chameleon
B) Language proficient
C) Collectivist
D) Culturally Homogeneous

Accepted Answer

Susan's ability to be effective in cross-cultural situations and high assessment in all three components of CQ suggests that she is a cultural chameleon - someone who adapts well to different cultures and contexts. Being language proficient, collectivist, or culturally homogeneous may contribute to her success, but these traits are not necessarily implied by her ability to be effective in cross-cultural situations and high CQ assessment.

Question 9

Which of the following is an example of a low power distance country?
A) India
B) The Philippines
C) Israel
D) Mexico

Accepted Answer

Israel is characterized by a low power distance culture, where hierarchies are not as rigid, and individuals feel more comfortable questioning authority and sharing their opinions with superiors.

Question 10

Civil society refers to:
A) Countries with a certain type of governance structure.
B) Groups interested in business ethics (such as the media, not-for-profit organizations, academic institutions, and religious and political groups).
C) Government agencies in foreign countries.
D) Countries that share the same culture, customs, and norms.

Accepted Answer

Civil society refers to a group of non-governmental organizations, institutions, and associations that work towards a common goal of promoting democracy, welfare, and social justice. These groups include not-for-profit organizations, media, academic institutions, religious and political groups, and other similar groups interested in business ethics.

Question 11

According to researchers at Harvard, in developing their firm's codes of conduct, multinational firms would be wise to stick with the eight principles identified by their research as the core of global standards of conduct and to not deviate or supplement the principles with values unique to their respective firms.

Accepted Answer

Harvard researchers suggest that while there are core principles that can serve as a foundation for a firm's code of conduct, it is also important for multinational firms to consider and integrate their own unique values and the specific ethical challenges they face in different markets. This approach allows for a more comprehensive and relevant code of conduct that reflects both global standards and the firm's individual identity and values.

Question 12

Which is an essential part of cultural learning that can contribute to productive international business relationships?
A) Language
B) Symbols
C) Heroes
D) Intelligence

Accepted Answer

Language is an essential part of cultural learning that can contribute to productive international business relationships because it allows people to communicate with each other and understand each other's cultures.

Question 13

Research has found that employees who are higher on which aspect of CQ adjust better to the demands of foreign assignments?
A) Knowledge
B) Motivation
C) Action
D) Intelligence

Accepted Answer

Research has found that employees who are higher on motivation aspect of Cultural Intelligence (CQ) adjust better to the demands of foreign assignments. Motivation refers to the level of interest, drive, and confidence that individuals have in interacting with people from different cultural backgrounds. It plays a critical role in enhancing an individual's willingness to adapt and learn new behaviors, values, and customs. Therefore, individuals with high motivation levels are more likely to perform better in cross-cultural situations and succeed in foreign assignments.

Question 14

Which of the following is false?
A) Organizations are affected by the expatriate manager's ability to adjust to the new setting.
B) Organizations are not affected by the expatriate family's ability to adjust to the new setting.
C) Foreign language proficiency is more important for non-English speakers in English-speaking countries.
D) Cross-cultural training can help an expatriate manager better adjust to the new culture.

Accepted Answer

The statement "Organizations are not affected by the expatriate family's ability to adjust to the new setting" is false. The adjustment of the expatriate family to the new setting can have an impact on the success of the expatriate manager in their role and their overall satisfaction with the assignment, which can ultimately affect the organization's performance. Therefore, organizations should consider providing support and resources not only to the expatriate manager but also to their family members to facilitate their adjustment to the new culture.

Question 15

Workers in a culture of which of these may be more willing to question the boss's authority or even blow the whistle on an unethical manager?
A) Individualism
B) Collectivism
C) High power distance
D) Low power distance

Accepted Answer

In a culture with low power distance, there is generally less acceptance of hierarchy and authority, and individuals may be more willing to question or challenge their superiors. This could lead to workers being more likely to blow the whistle on an unethical manager or raise concerns about behavior that goes against company values.

Question 16

As a new manager at Global Trading's international location, Susan has a wonderful ability to be effective in cross-cultural situations. Which of the following best describe Susan?
A) High CQ
B) High IQ
C) Moderate EQ
D) Average IQ

Accepted Answer

CQ or Cultural Intelligence refers to a person's ability to understand and navigate different cultural contexts. The description of Susan being effective in cross-cultural situations implies a high level of CQ. IQ and EQ (emotional intelligence) may also contribute to her effectiveness, but the emphasis on cross-cultural situations suggests that CQ is the most relevant trait in this case.

Question 17

Which of the following is false about culture?
A) Culture can be defined as "collective mental programming."
B) Culture represents different patterns of believing.
C) Culture is used to interpret the world.
D) Cultures new to an individual will impact his/her interpretation of experience.

Accepted Answer

Cultures new to an individual may not immediately impact their interpretation of experience, as individuals often interpret new cultural experiences through the lens of their existing cultural understanding.

Question 18

A country's sociopolitical environment increases the number of ethical questions with a company must deal.

Accepted Answer

A country's sociopolitical environment can influence the ethical issues that a company may face. For example, if a country has a high level of corruption, a company may face ethical dilemmas related to bribery and compliance with local laws. Additionally, cultural differences, political instability, and social unrest can also contribute to a complex ethical landscape.

Question 19

Which of the following country is described as having a collectivist culture?
A) Canadians
B) Australians
C) Americans
D) Japanese

Accepted Answer

Japan is traditionally known for having a collectivist culture, which values group harmony, interdependence, and mutual respect. This is shown in their emphasis on teamwork and consensus-building in decision-making. In contrast, Canada, Australia, and the United States are typically seen as having individualistic cultures, which place greater value on personal achievement, autonomy, and self-expression.

Question 20

Unfortunately, corporate citizenship has no influences on consumers buying habits.

Accepted Answer

Corporate citizenship, also known as corporate social responsibility, can actually have a significant impact on consumers' buying habits. Many consumers now expect companies to act responsibly and ethically, and may choose to support companies that align with their values. Additionally, companies that have a positive reputation for being socially responsible may be able to charge a price premium or gain a competitive advantage in the marketplace.

Quiz 11: Managing for Ethics and Social Responsibility in a Global Environment

___________ defines themselves in terms of their group memberships and their contributions to the success of those groups.

Which of the following describes collective mental programming?

Justice and fairness are universal human values. Therefore, specific beliefs and preferences about what is a fair allocation are also universally interdependent.

____________ reflects acceptance of inequality and respect for social status or class boundaries.

Which of the following is an example of a high power distance country?

CQ involves all of these components EXCEPT:

Susan is Global Trading's head of international division. She has a wonderful ability to be effective in cross-cultural situations and is assessed high on all three components of CQ. Which of the following best describe Susan?

Which of the following is an example of a low power distance country?

Civil society refers to:

Which is an essential part of cultural learning that can contribute to productive international business relationships?

Research has found that employees who are higher on which aspect of CQ adjust better to the demands of foreign assignments?

Which of the following is false?

Workers in a culture of which of these may be more willing to question the boss's authority or even blow the whistle on an unethical manager?

As a new manager at Global Trading's international location, Susan has a wonderful ability to be effective in cross-cultural situations. Which of the following best describe Susan?

Which of the following is false about culture?

A country's sociopolitical environment increases the number of ethical questions with a company must deal.

Which of the following country is described as having a collectivist culture?

Unfortunately, corporate citizenship has no influences on consumers buying habits.