A lot of conflicts are escalated simply because one party attributes the wrong intentions to the other.
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Q87: The first stage of the conflict process
Q104: Intentions are not always fixed.
Q105: 'Avoidance' is playing down differences while emphasising
Q107: A shared goal that cannot be attained
Q108: In terms of assertiveness and cooperativeness,the conflict-handling
Q110: If you place your opponent's interest above
Q111: Avoiding encompasses both assertive and uncooperative behaviours.
Q112: Many open and violent conflicts in work
Q113: In compromising,there is no clear or definitive
Q114: A perceived conflict means it is personalised.
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