The key to service profitability is focusing on customers and front-line employees as paramount in importance.

Name: The key to service profitability is focusing on customers and front-line employees as paramount in importance.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Focusing on customers and front-line employees is crucial for service profitability as it can help in building strong relationships, improving customer satisfaction, and enhancing employee engagement, which ultimately leads to better business performance.

The Key to Service Profitability Is Focusing on Customers and Front-Line