Which of the following is NOT an element of the service-product bundle?
A)Facilitating goods
B)Explicit service
C)Implicit service
D)Value of goods/service
E)Tangible service provided

Question

Quizplus · Accepted Answer

The value of goods/service is not an element of the service-product bundle. It refers to the perceived worth or utility that customers derive from the product or service, but it is not a tangible component of the bundle itself. The other options all represent elements of the bundle, including facilitating goods (products used to support the service, such as equipment or supplies), explicit service (the tangible, directly observable service provided), implicit service (the intangible aspects of the service experience, such as ambiance or customer service), and tangible service provided (the physical act of delivering the service).

Which of the Following Is NOT an Element of the Service-Product