Which of the following statements regarding business process reengineering (BPR)is incorrect?
A)BPR is a term coined by Hammer and Champy in the book called "Reengineering the Corporation."
B)BPR has come under attack in the recent years due to its association with downsizing of American corporations.
C)BPR simplifies processes and eliminates the non-value added elements from the process.
D)BPR eliminates functional layers of bureaucracy and speeds up the decision making process.
E)BPR is synonymous to the Total Quality Management approach of process improvement.

Question

Quizplus · Accepted Answer

BPR and Total Quality Management have different approaches to process improvement. BPR focuses on radical redesign to achieve dramatic improvements, while Total Quality Management emphasizes continuous improvement and incremental changes.

Which of the Following Statements Regarding Business Process Reengineering (BPR)is