The average flow rate into a bank teller station is 50 checks per hour.The clerk at this teller station can process 60 checks per hour.The utilization of the clerk is:
A)50%
B)120%
C)83.3%
D)Utilization cannot be computed due to insufficient information
E)66.7%

Question

Quizplus · Accepted Answer

Utilization is calculated as the arrival rate divided by the service rate. Here, it is 50 checks per hour (arrival rate) divided by 60 checks per hour (service rate), which equals 0.833 or 83.3%.

The Average Flow Rate into a Bank Teller Station Is