Question 1

"Converting plans to action by establishing schedules and standards" is which of the following management functions?
A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Accepted Answer

Converting plans to action by establishing schedules and standards is a function of guidance, which involves providing direction and support to employees to ensure that plans are implemented effectively.

Question 2

"Presenting, explaining, selling and defending the work unit's activities to the supervisor in the agency and to persons and groups outside of the agency" is which of the management functions?
A) External awareness
B) Interpretation
C) Representation
D) Coordination

Accepted Answer

Representation involves presenting and explaining the work unit's activities to supervisors and individuals outside the agency, which is the task described in the question. The other options (external awareness, interpretation, and coordination) do not directly involve communicating and selling the work unit's activities to others external to the agency.

Question 3

_____________focuses on happiness, pleasure, and joy and how human beings could use their talents to create positive institutions that would in turn promote even more positive conditions.
A) Positive bureaucracy
B) Positive organizational development
C) Positive organizational behavior
D) Positive management

Accepted Answer

B

Question 4

"Identifying key agency politics and priorities and/or external issues and trends likely to affect the work unit" is which of the management functions?
A) External awareness
B) Interpretation
C) Representation
D) Coordination

Accepted Answer

Identifying key agency politics and priorities and/or external issues and trends likely to affect the work unit falls under the management function of external awareness. This involves understanding the political and social climate in which the organization operates, as well as trends and developments in the broader environment that may impact the work unit.

Question 5

Which of the following is not one of the differences between managers and leaders?
A) Managers are concerned with problem-solving while leaders are neither bound to structure nor existing goals.
B) Managers are concerned with getting people to operate efficiently while leaders accept chaos, suspense, and risk.
C) Managers emphasize rationality and control while leaders are concerned with moving in completely new and unexpected decisions.
D) Managers are concerned with planning and organizing while leaders are concerned with controlling.

Accepted Answer

Leaders, unlike managers, are not primarily concerned with controlling but rather with inspiring and guiding change. Managers focus on planning, organizing, and controlling to ensure stability and efficiency, whereas leaders emphasize vision, innovation, and challenging the status quo.

Question 6

"Performing liaison functions and integrating the work of various units within the organization and interacting with other organizations" is which of the management functions?
A) External awareness
B) Interpretation
C) Representation
D) Coordination

Accepted Answer

This function involves coordinating the work of various units within the organization and interacting with external organizations to ensure smooth functioning of operations.

Question 7

Which historical management theorist argued that you have to recognize the utter impossibility of winning, "Unless every man on the team obeys the signals or orders of the coach and obeys them at once when the coach gives orders."
A) Frederick Taylor
B) Elton Mayo
C) Mary Parker Follett
D) Max Weber

Accepted Answer

Frederick Taylor argued that you have to recognize the utter impossibility of winning, "Unless every man on the team obeys the signals or orders of the coach and obeys them at once when the coach gives orders."

Question 8

"Providing guidance and oversight while working to promote and recognize performance" is which of the following management functions?
A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Accepted Answer

The management function described is supervision, which involves providing guidance and oversight to employees while also recognizing and promoting good performance. Managing materials (B) involves overseeing the acquisition and distribution of resources, whereas monitoring (D) entails tracking progress and performance. Although providing guidance is a part of supervision, it is not a standalone function (A).

Question 9

"Staying up-to-date on the status of activities, identifying problems, and taking corrective action" is which of the following management functions?
A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Accepted Answer

Monitoring involves keeping track of the progress of activities and identifying any issues that arise. It is an important aspect of management as it allows for timely corrective action to be taken, preventing further problems or delays.

Question 10

"Developing long-term goals, objectives and priorities and deciding on actions" is which of the management functions?
A) External awareness
B) Planning
C) Representation
D) Coordination

Accepted Answer

Developing long-term goals, objectives, and priorities and deciding on actions is a part of the planning management function.

Question 11

Which of the following is not included in the ethical environment?
A) Personal integrity
B) Cultural mindset
C) Sector responsibility
D) Global sustainability

Accepted Answer

Sector responsibility is not typically considered a component of the ethical environment. The ethical environment usually encompasses factors like personal integrity, cultural mindset, and global sustainability, which directly influence individuals' and organizations' ethical behaviors and decisions. Sector responsibility, while important, refers more to the specific obligations and ethical considerations within a particular industry or sector, rather than the broader ethical environment.

Question 12

Which of the following is not one of the perspectives on bureaucracy?
A) Division of labor
B) Impersonal rules
C) Bottom-up authority
D) Hierarchy is exhibited

Accepted Answer

The three perspectives on bureaucracy are division of labor, impersonal rules, and hierarchy. Bottom-up authority is not one of the perspectives, as bureaucracy is typically characterized by top-down authority.

Question 13

Which one of the following is not one of the conclusions of the Hawthorne effect?
A) They found that people change their behavior when they know they are being observed.
B) They concluded that human relationships influenced the behavior of workers and that new ideas were needed to explain work behavior.
C) They showed that human behavior and motivation is complex and is influenced by attitudes and feelings, the meaning that people assign to their work and their relationship at work.
D) The participation of the individual is necessary for cooperation but it is more important to build cooperation among organizational subunits as a crucial function of management.

Accepted Answer

The Hawthorne effect did not specifically conclude that building cooperation among organizational subunits is a crucial function of management.

Question 14

_________is the extent to which cultures, societies, and economies are interconnected and integrated.
A) Globalization
B) Organizational behavior
C) Sustainability
D) Corporate social responsibility

Accepted Answer

The definition provided in the question is that of globalization. Organizational behavior is the study of how people behave within organizations, sustainability is the ability to maintain ecological balance and Corporate Social Responsibility refers to the practice of companies taking responsibility for the impact of their actions on society and the environment.

Question 15

Which of the following is not one of the things managers do?
A) Organize tasks
B) Motive and communicate
C) Take risks
D) Develop people

Accepted Answer

While managers do take calculated risks, it is not one of the core responsibilities of a manager. The other options (organizing tasks, motivating and communicating, and developing people) are all key functions of a manager.

Question 16

Which of the following is not one of the levels in the field of organizational behavior?
A) Individual
B) Small groups
C) Medium-sized groups
D) Large groups

Accepted Answer

The levels in the field of organizational behavior are individual, small group, and large group. Medium-sized groups are not included as a distinct level.

Question 17

"Making sure that the needed supplies, equipment, and facilities are available" is which of the following management functions?
A) Guidance
B) Managing materials
C) Supervision
D) Monitoring

Accepted Answer

Managing materials involves ensuring that the necessary supplies, equipment, and facilities are available for use. This function involves procurement, inventory management, and maintenance of resources.

Question 18

____________ refers to companies going beyond their bottom line and economic interests to engage in activities that promote social well-being and environmental sustainability.
A) Globalization
B) Organizational behavior
C) Sustainability
D) Corporate social responsibility

Accepted Answer

Corporate social responsibility (CSR) refers to companies taking on a responsibility to promote social well-being and environmental sustainability, in addition to their economic interests. CSR involves various initiatives such as philanthropy, environmental conservation, employee volunteer programs, ethical business practices, and community engagement.

Question 19

________is the study and practice of how to manage individual and group behavior in business, government and nonprofit settings.
A) Management
B) Organizational behavior
C) Bureaucracy
D) Democracy

Accepted Answer

Organizational behavior is the study and practice of how individuals and groups behave within organizations. It includes topics such as communication, leadership, motivation, decision-making, and teamwork. Management, bureaucracy, and democracy are related concepts, but they do not fully encompass the study of individual and group behavior in organizations.

Question 20

"Keeping subordinates informed about key agency and work unit policies, priorities, issues, and trends and about how these are to be incorporated into the unit" is which of the management functions?
A) External awareness
B) Interpretation
C) Representation
D) Coordination

Accepted Answer

Keeping subordinates informed about key agency and work unit policies, priorities, issues, and trends and about how these are to be incorporated into the unit falls under the interpretation function of management. This involves ensuring that subordinates understand and are aligned with the goals and strategies of the organization, and can effectively carry out their duties.

Quiz 1: Introduction to Organizational Behavior

"Converting plans to action by establishing schedules and standards" is which of the following management functions?

"Presenting, explaining, selling and defending the work unit's activities to the supervisor in the agency and to persons and groups outside of the agency" is which of the management functions?

_____________focuses on happiness, pleasure, and joy and how human beings could use their talents to create positive institutions that would in turn promote even more positive conditions.

"Identifying key agency politics and priorities and/or external issues and trends likely to affect the work unit" is which of the management functions?

Which of the following is not one of the differences between managers and leaders?

"Performing liaison functions and integrating the work of various units within the organization and interacting with other organizations" is which of the management functions?

Which historical management theorist argued that you have to recognize the utter impossibility of winning, "Unless every man on the team obeys the signals or orders of the coach and obeys them at once when the coach gives orders."

"Providing guidance and oversight while working to promote and recognize performance" is which of the following management functions?

"Staying up-to-date on the status of activities, identifying problems, and taking corrective action" is which of the following management functions?

"Developing long-term goals, objectives and priorities and deciding on actions" is which of the management functions?

Which of the following is not included in the ethical environment?

Which of the following is not one of the perspectives on bureaucracy?

Which one of the following is not one of the conclusions of the Hawthorne effect?

_________is the extent to which cultures, societies, and economies are interconnected and integrated.

Which of the following is not one of the things managers do?

Which of the following is not one of the levels in the field of organizational behavior?

"Making sure that the needed supplies, equipment, and facilities are available" is which of the following management functions?

____________ refers to companies going beyond their bottom line and economic interests to engage in activities that promote social well-being and environmental sustainability.

________is the study and practice of how to manage individual and group behavior in business, government and nonprofit settings.

"Keeping subordinates informed about key agency and work unit policies, priorities, issues, and trends and about how these are to be incorporated into the unit" is which of the management functions?