Scenario A. Use the information given below to answer the questions that follow. Several people are having a conversation during lunch break at an office. Sarah repeatedly speaks to Jonathan, but he does not appear to understand what she is saying. This may be because he interrupts her before she finishes speaking. He assumes that he has understood her message.
-In this situation, if Jonathan is just thinking about other things and not paying attention, it would be an example of:
A) noise.
B) communication displacement.
C) filtering.
D) one-way communication.
E) feedback.

Question

Quizplus · Accepted Answer

The communication process is often hampered by noise, or interference in the system, that blocks perfect understanding. Noise could be anything that interferes with accurate communication: ringing telephones, thoughts about other things, or simple fatigue or stress. Jonathan is distracted by other things, which is an example of noise.