When Sarah was out for lunch, her colleague Matthew received a phone call for her. The caller wished to speak to Sarah urgently about an important matter. Knowing that he would not be present when Sarah came back to office, which of the following was an appropriate media for Matthew to use to inform her about the call?
A) Teleconference
B) Videoconference
C) Memo
D) E-mail
E) Newsletter

Question

Quizplus · Accepted Answer

In general, you should send difficult and unusual messages through richer media, transmit simple and routine messages through less rich media, and use multiple media for important messages that you want to ensure people attend to and understand.

When Sarah Was Out for Lunch, Her Colleague Matthew Received