Following a customer complaint,ABC Mfg.formed a problem solving team to find out why the system was producing unacceptable parts and make a recommendation to fix it.This is an example of ________.
A)delayed corrective action
B)immediate corrective action
C)basic corrective action
D)preventive corrective action

Question

Quizplus · Accepted Answer

Basic corrective action involves identifying and addressing the root cause of a problem, which is what the problem-solving team is tasked with doing in this scenario.

Following a Customer Complaint,ABC Mfg