If a manager investigates how and why performance has deviated beyond the acceptable range of variation, and then corrects the source of the deviation, she is using ________.
A) feedback control
B) immediate corrective action
C) basic corrective action
D) concurrent control

Question

Quizplus · Accepted Answer

Basic corrective action involves investigating the cause of a deviation from the acceptable range of variation and then taking necessary corrective action to eliminate the source of the deviation. Feedback control and concurrent control refer to different types of control processes, while immediate corrective action is focused on addressing deviations in the short term rather than investigating the root cause.

If a Manager Investigates How and Why Performance Has Deviated