When organizations create a call list for the sales team, whose members contact sales prospects, this is called _____________.
A) a call center
B) a contact management system
C) inbound teleservice
D) outbound telesales

Question

Quizplus · Accepted Answer

Outbound telesales involves creating a call list for the sales team to contact sales prospects. A call center is a centralized office designed for receiving and transmitting a high volume of requests by telephone. A contact management system is a software tool used to keep track of customer interactions and information. Inbound teleservice involves fielding calls from customers who are seeking assistance or making inquiries.

When Organizations Create a Call List for the Sales Team