Question 1

Communication is:

Accepted Answer

Communication is circular, meaning information flows back and forth between the sender and receiver. It is not static or simple as it involves many factors such as context and interpretation. It may not always be reversible as once a message is sent, it cannot always be undone.

Question 2

In order to succeed in business, you must adapt to the communication style of your company.

Accepted Answer

Communication styles can differ between companies, and it is important for employees to adapt to the communication style of their specific company in order to effectively communicate and succeed in their roles.

Question 3

It does not matter if a CEO mishandles a crisis. The company will pull through eventually.

Accepted Answer

A CEO's mishandling of a crisis can have long-lasting negative effects on a company, such as decreased public trust and damage to the company's reputation. It may also lead to financial losses and legal consequences. Therefore, proper crisis management and leadership skills are crucial for a CEO in any situation.

Question 4

What is the difference between a business problem and a crisis?

Accepted Answer

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Question 5

Name two barriers that keep us from communicating successfully.

Accepted Answer

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Question 6

According to Adaire Putnam, the best way to manage communications during a crisis is to plan for it in advance.

Accepted Answer

Adaire Putnam suggests that the best way to manage communications during a crisis is to have a plan in place beforehand. This allows for a quicker and more efficient response to the situation.

Question 7

An example of intrapersonal communication is:

Accepted Answer

Intrapersonal communication refers to communication with oneself, such as thinking, self-reflection, and self-talk. Thinking about the answer to a question is an example of intrapersonal communication, as it involves internal dialogue and self-reflection. The other options involve communication with others, either through written or visual means.

Question 8

Explain why communication is unrepeatable.

Accepted Answer

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Question 9

One way you can be successful at strategic communication is to motivate your audience to accept and act on your message. Name another approach you can use to achieve this and explain your answer.

Accepted Answer

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Quiz 2: Communication and Strategy