The willingness to "go the extra mile" or to "go beyond the call of duty" in one's work is known as:
A)Unrealistic
B)Management by wandering around
C)The organizational matrix
D)Organizational citizenship
E)Militaristic

Question

Quizplus · Accepted Answer

The willingness to go beyond what is expected in one's job duties is known as organizational citizenship. This behavior includes helping others, volunteering for additional tasks, and showing commitment to the success of the organization. It is a desirable trait that contributes to a positive work environment and is a key component of being a good team player.

The Willingness to "Go the Extra Mile" or to "Go